Terms & Conditions
1. Acceptance of these terms
By creating an account, signing in, or using TopMark (“the Service”), you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, please do not use the Service.
2. Eligibility & age
TopMark is designed for students studying the Cambridge IGCSE syllabus. By using the Service you confirm that:
- You are at least 13 years old, or you have permission from a parent or legal guardian who has accepted these Terms on your behalf.
- The information you provide at sign-up is accurate.
- You are not barred from using the Service under the laws of your country.
3. Your account
You are responsible for keeping your password secret and for everything that happens under your account. Tell us at topmarkigcse@gmail.com immediately if you suspect someone else is using it. One account per person. Do not share accounts.
4. Acceptable use
You agree not to:
- Use TopMark in a way that violates exam-board rules — submitting AI feedback as your own work in graded coursework is academic misconduct.
- Attempt to break, reverse-engineer, scrape, or overload the Service.
- Upload content that is illegal, harmful, hateful, sexual, or that infringes someone else's rights.
- Use the Service to harass other users or the TopMark team.
- Resell, sublicense, or commercially redistribute access to the Service.
We may suspend or terminate accounts that we believe are in breach.
5. AI features & accuracy
TopMark uses AI to mark answers, explain mark schemes, generate quizzes, and answer doubts. AI output can be wrong, incomplete, or out of date. It is provided as a study aid, not as an authoritative source. Always cross-check important answers against your textbook, your teacher, or the official Cambridge mark scheme. TopMark is not liable for results, grades, or decisions made on the basis of AI output.
Inputs you send to AI features (your typed questions, uploaded images, etc.) may be processed by third-party AI providers. Do not paste personal data, identifying information about other people, or anything confidential.
6. Content & intellectual property
Your content. You keep ownership of anything you type or upload. You grant TopMark a limited licence to store, display, and process it for the purpose of running the Service for you.
Our content. Past papers, mark schemes, and syllabus references are © Cambridge International Examinations. We display them for private study under fair-use educational principles. The TopMark site design, code, and original explanations are © TopMark. Do not copy or redistribute either without permission.
7. Subscription plans
TopMark offers three plans:
- Free — Subjects, Past Papers, and Progress tracking only.
- Plus ($5 / month) — Adds Practice, Past Paper AI marking, Quizzes, Doubt Solver, and the AI Study Assistant. Capped at 15 AI prompts per day.
- Pro ($10 / month) — Everything in Plus, plus the Virtual Lab and the Diagnostic test. Capped at 25 AI prompts per day.
Subscriptions auto-renew monthly until you cancel. Daily AI prompt counts reset at 00:00 UTC. Prices are shown in USD and may change with 30 days' notice to existing subscribers.
Cancellation & refunds
You can cancel at any time from your Settings. When you cancel, your subscription stops renewing and your paid access continues until the end of the current billing period — you are not charged again after that.
Payments are non-refundable. We do not provide refunds for the current period, partial/unused time, or past periods, except where a refund is required by applicable law. By subscribing you acknowledge and accept this policy.
8. Privacy
We collect the minimum needed to run the Service: your email, display name, progress data, bookmarks, and the questions you submit to AI features. We do not sell your data. We use Supabase (auth + database) and AI providers to power the Service. Full details — what we collect, who we share it with, your rights, and how to delete your data — are in our Privacy Policy.
9. Termination
You may delete your account at any time by emailing us. We may suspend or terminate your account if you breach these Terms, if required by law, or if we discontinue the Service. On termination, your right to use the Service stops immediately.
10. Warranty disclaimer
The Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that AI output will be accurate.
11. Limitation of liability
To the maximum extent permitted by law, TopMark and its operators will not be liable for any indirect, incidental, consequential, or punitive damages, or for any loss of grades, opportunity, profits, data, or goodwill arising out of your use of (or inability to use) the Service. Our total liability to you for any claim is limited to the amount you paid us in the twelve months before the claim arose, or USD 50, whichever is greater.
12. Changes to these terms
We may update these Terms from time to time. Material changes will be notified by email and by an in-app banner. The “Last updated” date at the top of this page shows the most recent revision. Continued use after a change means you accept the updated Terms.
13. Governing law
These Terms are governed by the laws of the jurisdiction in which TopMark's operator is based. Any dispute will be handled in the courts of that jurisdiction. Nothing in these Terms removes any consumer rights you have under the laws of your country that cannot be waived.
14. Contact
Questions, complaints, data requests, or anything else: topmarkigcse@gmail.com.